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Those who play a role, no
matter how small, in producing a Chaîne dinner usually
never forget the special challenge it provides. Years
later, they often can recall a Chaîne dinner in great
detail. In working on events, a bailliage and its professional members
involved should be partners. All planning should take place based on
this premise.
The Executive Chef should be present at that part of meetings when
the theme and menu are discussed.
Chaîne policies are designed to effect orderly food and wine
service. As some of these policies may contradict the usual restaurant
services practices, they should be reviewed and discussed with the
management and staff before the dinner takes place.
Sometimes a Bailli, or the Event Chairman,
finds it beneficial to meet with the entire staff to review Chaîne
policies and give them a pep talk. This should be scheduled at the
convenience of the host establishment at a time when the majority of the
staff can be assembled, which may be several days before the event.
Unless it is too disruptive, the
Bailli, Event Chairman, and the
Wine Chairman should feel welcome to step into the kitchen briefly as
the event progresses to motivate and compliment the kitchen staff.
After an event takes place, the professionals in charge should be
asked how they felt about their event and if they feel there are ways
the event might have been improved (general feedback from members can be
provided to them at this time too). This is also a good time to ask what
they feel are the pros and cons of hosting a Chaîne event. Positive
testimonials can be put to good use in recruiting other professional
members.
After an event, besides writing to thank the management, write the
chef a special letter (with a copy to management). Chefs like to have
such letters for their personal files.
Themes and menus
Remember, a chef likes to showcase dishes he does especially well.
If you have an unusual theme in mind, be sure the chef is enthusiastic
about working with it. Don’t have too many preconceived ideas
yourself, but, rather, allow the chef to make suggestions. Invite the
chef to design one or more menus for consideration rather than imposing
a menu on him or her. It is always well, however, to state member
preferences and expectations and to review recent bailliage events with
the chef so that each event will be unique.
Pitfalls to avoid in selecting a menu and wines include having a
theme similar to one recently used, duplicating flavors, textures, and
presentation styles within courses or from course to course, selecting
untried wines, and selecting wines which may prove unavailable.
Who selects the wines and who is in charge of wine service?
That all depends. In a hotel,
the Food and Beverage Manager is usually very much involved. Sometimes,
the chef will want to have a major voice in the selection as it is the
chef who knows intimately the dishes with which the wines will be
matched. If a bailliage has a wine cellar, at least some wines may be
selected from the cellar. Otherwise, they may be taken from the host
establishment’s inventory or be obtained from a distributor. In some
situations, however, one of the bailliage’s members may be
particularly knowledgeable about wines and may, as well, have useful
connections. This person, then, may play an important role in the
decision making and procurement. As in planning any other aspect of
events, the bailliage and host establishment should consider themselves
partners in dealing with these questions.
To cut down on expenses, it is obviously of benefit to try
to secure donated wines, or, at least, wines at cost.
Knowing best the drinking habits of the bailliage’s members, the
Dinner Committee or Wine Chairman will want to be certain sufficient
wine is obtained. The bailliage will also want to see that an accurate
inventory is kept of what is consumed, that the wines are properly
opened and decanted (if necessary), and that the wines are served at the
correct temperature. The evening of the event, the Wine Chairman should
be consulted before opening additional bottles over an agreed upon
number deemed suitable.
A practice used by some bailliages is to appoint one person at each
table the designated taster.
Negotiating a price
From the point of view of the host establishment, a Chaîne
function is a commitment of time and human resources. Finances are
always a consideration, so it is important that a relationship is
established at the offset with the person who has negotiating authority.
At a large hotel, this is always the General Manager and sometimes the
Food and Beverage Manager.
Bailliages have their own various historic precedents in
negotiating, so only general guidelines can be furnished. However, most
would no doubt agree that their primary goal is to provide an
outstanding dining experience for their members, at a price they can
afford and one for which they feel they receive appropriate value for
money expended, while, at the same time, creating a mutually
satisfactory relationship with the host establishment so their business
will be welcome in the future. Expect to pay your professionals fairly
for what they provide, but accept graciously if they want to include
extras at their own expense.
At the initial meeting, be sure to give
the host establishment guidelines, such as a ballpark figure you have in
mind paying, and enumerate what this figure should include. As
negotiations progress, be sure every aspect of the event that involves
money is clearly agreed upon in advance, in writing, so that hard
feelings due to misunderstandings don’t result after an event takes
place.
Many chapters like to schedule events on Fridays and Saturdays, yet
these may be the worst days as far as bottom line oriented professionals
are concerned. They may not need your business on a day when booking
something like a wedding would generate a substantial profit. Consider,
instead, requesting a week night, and you may be able to negotiate a
better price. In other words, consider using their down time
to their advantage and yours. Remember, however, that an inducting
officer’s availability must be considered when scheduling an induction
dinner.
Early Sunday dinners, starting perhaps at 4:00, work well for some
bailliages, especially those that comprise a large geographical area.
Restaurants like the timing (it’s often their down time),
more professional members may be able to attend, and everyone is home at
a reasonable hour to prepare for the work week.
Keep in mind that pricing is less important, and people are willing
to pay more, when events are special. A weekend trip, with diners at
highly acclaimed restaurants, is an example.
The
pre-event dinner
Pre-event dinners are strongly advised. They provide an
opportunity to try out the menu and wines together to see if any changes
should be made. The dinner should be scheduled well in advance of the
event itself and should include those most intimately involved with its
planning. The need for a pre-event dinner should be clearly stated at
the initial meeting of the bailliage at the host establishment and
agreement reached on how its cost will be covered.
Having each participant make notes, course by course, can be
helpful in arriving at a clear consensus at the conclusion of the meal.
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